Privacy Policy

Last updated: June 29, 2026

Welcome to the MUSA – Travel Signature brand website. This website is operated by the legal entity OASIS DETAIL - TURISMO, UNIPESSOAL LDA. We respect your privacy and are committed to protecting the personal data of visitors and clients of our website.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Data Controller

OASIS DETAIL - TURISMO, UNIPESSOAL LDA (operating under the commercial brand MUSA - Travel Signature) Private tourism company Contact email: info@musatravelsignature.com Phone: +351913371025 Website: www.musatravelsignature.com

For any questions related to data protection or privacy, you may contact us using the details above.

2. Data Collected

We may collect the following personal data through the website contact form:

• Name;

• Email address;

• Phone number (if applicable);

• Message sent by the user;

• Information related to booking requests or tourism experiences (travel dates, number of people in the group, country of residence);

• Dietary restrictions, allergies, or specific mobility/health conditions (only when voluntarily provided by the client and strictly necessary for the adaptation of experiences and meals).

We may also collect basic technical navigation data, such as:

• IP address;

• Device type and browser;

• Pages visited;

• Date and time of access.

3. Purpose of Data Collection

The collected data is used exclusively for:

• Responding to contact requests;

• Managing information and booking requests;

• Communicating with clients and potential clients;

• Improving the website browsing experience;

• Complying with legal obligations.

OASIS DETAIL - TURISMO, UNIPESSOAL LDA does not sell or share personal data with third parties for commercial purposes.

4. Legal Basis for Processing

The processing of personal data is carried out based on:

• User consent;

• Execution of pre-contractual steps or provision of services;

• Compliance with legal obligations;

• Legitimate interest related to communication and business management.

5. Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected or as required by law. Contact form submissions may be kept for a maximum period of 24 months for commercial follow-up and communication history purposes.

6. Data Sharing

Data may be processed by technology service providers necessary for the operation of the website and email, including:

• Website hosting service;

• Email platform;

• Statistical analysis and security tools.

These entities are required to ensure confidentiality and adequate protection of personal data. Tourism service partners (e.g., hotels, wine estates, restaurants, transportation companies, airlines), to whom we transmit only the data strictly necessary (such as names and dietary restrictions) for making reservations and executing the contracted itinerary.

7. Cookies

The website may use essential and analytical cookies to improve functionality and user experience. Users can configure their browser to block or delete cookies at any time. If tools such as Google Analytics, Meta Pixel, or similar are used, it is recommended to add a complementary Cookie Policy.

8. User Rights

Under the General Data Protection Regulation (GDPR), the user has the right to:

• Access their personal data;

• Rectify incorrect or incomplete data;

• Request the deletion of data;

• Limit or object to processing;

• Withdraw consent at any time;

• Request data portability;

• File a complaint with the National Data Protection Commission (CNPD).

To exercise any of these rights, please contact us using the email provided above.

9. Data Security

We adopt appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed as completely secure.

10. Links to External Websites

The website may contain links to third-party websites. OASIS DETAIL - TURISMO, UNIPESSOAL LDA is not responsible for the privacy practices of those external websites.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.

12. Contact

For questions related to this Privacy Policy or the processing of personal data: OASIS DETAIL - TURISMO, UNIPESSOAL LDA Email: info@musatravelsignature.com Phone: +351913371025